Setting Up Email

You can access QuickMixHost email using webmail, or standard email applications such as Outlook Express, Thunderbird and Apple Mail or even from your smart phone (call for details).

Moving from secure.concrescence.ca

Helpful instructions for moving from secure.concrescence.ca to mail.quickmixhost.com

For users who wish to use a POP account please see these special instructions for changing mail servers on your existing POP account.

To upgrade from POP to IMAP, follow the instructions below, then follow the instructions to disable/remove any old accounts.

Select Email Program Below for Instructions

Below are step-by-step instructions you can use with popular email applications. Should you require any additional help in setting up your email application, please feel free to contact us at:
Tel: 905-527-5440.

QuickMixHost email is accessible as either a POP3 account or IMAP account… the choice is yours! Basic Mailbox accounts include a 1GB limit. Heavy email users can upgrade to 2GB ($2/month) or 10GB ($5/month) of storage per account. A Basic Mailbox used as a POP3 Account will suit the needs of most users.

When using the instructions below, the server settings remain the same and only the Account Type will change between POP and IMAP, depending on your choice. QuickMix Host recommends following the directions for a secure connection to the server, particularly for mobile users.

For your required instructions, please click on the email application you use below.

Mac OS X Mail

The following steps will help you set up your account as an IMAP or POP account.

  1. Open Mail (click it on the Dock or open it from the Applications folder).
  2. If the "Welcome to Mail" assistant does not appear, choose Add Account from the File menu.
  3. Fill in the Full Name, Email address, and Password fields.
  4. Deselect "Automatically set up account" if it is enabled. Click Continue to proceed.
  5. Choose the proper Account Type.
  6. Give your account a useful description, such as "Anne's QuickMix Email" or "Jeff's Business Email".
  7. Enter your "mail.quickmixhost.com", for Incoming Mail Server, then your User Name and Password. Your User Name is the same as your full QuickMix hosted email address. Click on Continue to proceed.
  8. If prompted, enter your Incoming Mail Security settings. Click Continue to proceed.
  9. For Outgoing Mail Server, a useful description such as "QuickMix Mail Server".
  10. Specify the Outgoing Mail Server as "mail.quickmixhost.com".
  11. Select "Use Authentication" and enter your User Name and Password again. Click Continue to proceed.
  12. If prompted, enter your Outgoing Mail Security settings. Click Continue to proceed.
  13. Verify your settings in the Account Summary. Check "Take account online". Click "Create" to complete the process.
  14. Disable your old account. Choose Mail then Preferences. Select the Accounts button, then the Advanced tab. Uncheck Enable this Account. Close the window and save your changes.

Removing Your Old Account

Important: Removing an account will permanently delete its mailboxes, messages, notes, and to do items. Be sure to copy all messages, etc. you wish to keep to an On My Mac mailbox before deleting the account.

To remove an email account in Mail:

  1. Open Mail
  2. Click the "Accounts" icon.
  3. Select the account you wish to remove.
  4. Click the "-" (minus) icon. You will be alerted that "The account's setup information, mailboxes, messages, notes, and to do's will be deleted permanently from your computer."
  5. If you are sure you want to remove the account and email messages from your computer, click "Remove" to complete this process.

Microsoft Outlook 2002 / 2003

  1. Open Outlook.
  2. From the Tools menu, choose E-mail Accounts.
  3. Choose Add a new email account, then click Next.
  4. Choose IMAP or POP3, then click Next.
  5. In Your Name, enter what you would like your recipients to see when they open a message from you, such as your full name and company name. Below that, enter your full you@yourdomain.com email address.
  6. To the right, enter mail.quickmixhost.com as your Incoming mail server (IMAP).
  7. The Outgoing mail server (SMTP) is also mail.quickmixhost.com.
  8. The User Name is your full QuickMix hosted email address, such as: you@yourdomain.com. Enter your password below.
  9. Click More Settings.
  10. Click the Outgoing Server tab and enable the "My outgoing server (SMTP) requires authentication" option. "Use same settings as my incoming mail server" should also be selected.
  11. Click the Advanced tab.
  12. If you would like to use a secure connection to the mail.quickmixhost.com servers, enable both of the options for "This server requires a SSL-secured connection." The Incoming server (IMAP) port number automatically changes from 143 to 993, but you will need to manually change the Outgoing server (SMTP) from 25 to 465. If you are configuring the account as POP, the Incoming server changes from 110 to 995.
  13. Click OK.
  14. Click Next.
  15. In the list of existing email accounts, click the new email account, and then click Set as Default.
  16. Click the OLD email account you want to delete, and then click Remove.
    Click Finish.

For more information on how to set up an email account in Outlook, see How to configure Outlook to receive email messages from an IMAP server.

Microsoft Outlook 2007

  1. Open Outlook.
  2. From the Tools menu, choose Account Settings.
  3. In the Email tab, click New.
  4. Select the "Manually configure server settings or additional server types" checkbox, then click Next.
  5. Choose Internet E-mail, then click Next.
  6. In the Your Name field, enter what you would like your recipients to see when they open a message from you, such as your full name and company name. Below that, enter your full you@yourdomain.com email address.
  7. For Account Type, choose IMAP or POP3. Then, enter mail.quickmixhost.com as your Incoming mail server (IMAP).
  8. The Outgoing mail server (SMTP) is mail.quickmixhost.com.
  9. For the User Name enter your full email address, such as you@yourdomain.com.
  10. Enter your password below.
  11. Click More Settings.
  12. Click the Outgoing Server tab and enable the "My outgoing server (SMTP) requires authentication" option. "Use same settings as my incoming mail server" should also be selected.
  13. Click the Advanced tab.
  14. If you would like to use a secure connection to the mail.quickmixhost.com servers, enable both of the options for "This server requires a SSL-secured connection." The Incoming server (IMAP) port number automatically changes from 143 to 993, but you will need to manually change the Outgoing server (SMTP) from 25 to 465. If you are configuring the account as POP, the Incoming server changes from 110 to 995.
  15. Click OK.
  16. Click Next.
  17. Click the OLD email account you want to delete, and then click Remove.
    Click Finish.

For more information on how to set up an email account in Outlook, see How to configure Outlook to receive email messages from an IMAP server.

Microsoft Outlook Express 6

  1. Open Outlook.
  2. From the Tools menu, choose Accounts on the right side of the window, click Add and choose Mail from the list.
  3. Under Display name, enter what you would like your recipients to see when they open a message from you, such as your full name, company name or even a nickname, then click Next.
  4. Enter your full you@yourdomain.com email address, then click Next.
  5. Choose IMAP or POP3, then click Next.
  6. Enter mail.quickmixhost.com as your Incoming mail server and as your Outgoing mail server, then click Next.
  7. The Account name field should be your full email address, such as you@yourdomain.com. Enter your password below, then click Next.
  8. Click Finish
  9. Select your just created mail account and click Properties.
  10. Click the Servers tab and enable "My server requires authentication."
  11. Click the Advanced tab. If you would like to use a secure connection to the mail.quickmixhost.com servers, enable both of the options for "This server requires a secure connection (SSL)". The Incoming mail (IMAP) port number automatically changes from 143 to 993, but you will need to manually change the Outgoing server (SMTP) from 25 to 465. If you are configuring the account as POP, the Incoming mail port changes from 110 to 995.
  12. Click OK.
  13. Click the OLD email account you want to delete, and then click Remove.
  14. Close the Internet Accounts window.

For more information on how to set up an email account in Outlook Express, see Set Up an Outlook Express E-Mail Account.

Mozilla Thunderbird

  1. Open Thunderbird.
  2. From the Tools menu, choose Account Settings.
  3. Click Add Account.
  4. Select Email Account.
  5. Enter your name and you@yourdomain.com email address, then click Continue.
  6. Select the either IMAP or POP3.
  7. Enter the name of the incoming server as mail.quickmixhost.com.
  8. Enter the name of the outgoing server (SMTP) as mail.quickmixhost.com, then click Continue.
  9. Enter your full email address as your incoming and outgoing user name, then click Continue.
  10. Enter a descriptive name you would like to use to refer to this account (such as Work Account or News Account), then click Continue.
  11. On the left-hand side of the Account Settings dialog box, click the old account you want to remove, then click the Remove Account button on the bottom left part of the window.
  12. Click Done.

Microsoft Windows Vista Mail

  1. From the Tools menu, choose Accounts.
  2. In the Internet Accounts window, click the Add button.
  3. Select E-mail Account, then click Next.
  4. In Display name, enter what you would like your recipients to see when they open a message from you, such as your full name and company name.
  5. Click Next.
  6. Enter your full you@yourdomain.com email address, then click Next.
  7. Choose IMAP or POP3 as the incoming mail server type.
  8. Enter mail.quickmixhost.com as your Incoming mail (IMAP) server as your Outgoing email server (SMTP) name. Click the checkbox option enabling authentication, then click Next.
  9. Enter your full E-mail address for your User Name and enter your password below, then click Next.
  10. Click Finish
  11. Highlight your mail account and click Properties.
  12. Click the Advanced tab. If you would like to use a secure connection to the email servers, enable both of the "This server requires a secure connection (SSL)" options. The Incoming mail (IMAP) port number automatically changes from 143 to 993, but you will need to manually change the Outgoing server (SMTP) from 25 to 465. If you are configuring the account as POP, the Incoming mail port instead changes from 110 to 995.
  13. Click OK.
  14. Select the old account you wish to remove, and then click Remove. Click Yes
  15. Close the Internet Accounts window.

For more information on how to set up an email account in Outlook 2010, see How to configure Outlook to receive email messages from an IMAP server.